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Policies + Guidelines

Thank you for respecting what we love doing most, serving you!



Cancellations/Same Day Cancellations

Reservations are recommended so we can secure a time that accommodates your schedule. We understand that circumstances may arise when you cannot keep your appointment, but in consideration of our service providers, we ask that you please provide a 24-hour cancellation notice.

*Same day cancellations will be charged 50% of the service.


Card on File

In order to book future appointments, Roxc Beauté requires a credit card on file. All information will be kept confidential.


Late Arrival

All appointments have been designed to allow appropriate time for each of our services. Being late may impact our ability to offer you the best Roxc Beaute experience you deserve. Please be aware that late arrivals will not be afforded extension of scheduled treatments. Treatments will be rendered only for the remainder of the scheduled appointment and you will be responsible for payment for the full service.

Guests who NO-SHOW/miss their appointments, without giving any prior notification will be charged 50% of their service(s) booked.

Guests who NO-SHOW/miss their appointments, more than three (3) times, will be required to put a 50% deposit for all future appointments, indefinitely.

We recognize the time of our guests and staff is valuable and have implemented this policy for this reason.

When you miss an appointment with us, we not only lose your business, but also the potential business of other guests who could have scheduled an appointment for the same time.


Your satisfaction is our highest priority. If you are not completely content, please let us know during your treatment or within 24 hours after your service has been performed.

We are committed to making any needed corrections.

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